Please keep in mind that sizes usually vary from company to company and therefore it is a good idea to read carefully the measurements specified on each item. Dna garments are quite fitted and are normally smaller than regular brands. This however doesn’t mean I do not stock larger sizes. When ordering trousers, suits or jackets, it’s a good idea to send the following measurements along with order should it be the first time you try the particualr style:
A – chest circumference measured under armpit (take measurements wearing a shirt)
B – belly circumference at widest
C – hips/seat circumference measured around widest part of buttocks
D – thigh measured 9″/23cm under crotch seam
E – sleeve length taken from base of side neck to shoulder to end of cuff
Trouser inseam is left long so that its easier to satisfy most heights – I do offer sartorial alterations but in this case any items which have been altered cannot be returned. Also, take in consideration and let us know any important details regarding your figure. All ready-made items maybe returned for an exchange should they not fit.
All items may be returned and exchanged for other sizes or garments (this does not include items on SALE). Garments must be unused, and shipped back within 1 week of delivery. All labels and tags should be attached to garment. ITEMS WITH TAGS REMOVED WILL NOT BE EXCHANGED! PLEASE MAKE SURE THE ITEM FITS BEFORE REMOVING THE TAG. Please email me before shipping and remember to clearly write your name and address on the parcel. Shipping costs to Dna is at customers expense, whilst return shipping to the customer is free of charge, please note that registered mail and not UPS is used for this. Should a substitute item of your choice not be available a credit note will be given or a refund for the item cost excluding postage costs.
RETURN ADDRESS: Claudio De Rossi – Can Calzada – Barrio La Riera 3 – 17421 Riudarenes, Girona – SPAIN tel. + 34 689508809
Here at DNA I offer a Made-to-order (MTO) service for trousers and jackets, the chance to choose your own fabric (or send me your own) and request it in one of the many DNA styles on offer. Choose amongst hundreds of available fabrics and send in your request. Your order will be cut and put into production immediately with an approximate 4-6 delivery time. Please contact me for further information. For other clothing items go ahead and email me. I usually reply instantly (during work hours) and will try my best to sort you out.
All prices include VAT. Should you need a business invoice made out to a company name I would need a registred VAT number for EU transactions. All UK shipments arrive to you on a tax-paid basis. For further information please do not hesitate to contact me.
Usually orders are shipped within 1 or 2 days after they are confirmed. All parcels are shipped with UPS. Fast delivery times, tracable (tracking number is sent to your email address once parcel has been dispatched), reliable, efficient, insured. Delivery times are calculated from when parcel is dispatched and if you are in a remote location it may take a couple of extra days:
– EUROPE 3 working days.
– NORTH AMERICA/AUSTRALIA/ASIA 2/3 working days.
All shipping prices include handling and packaging fees
I am a very laid back, friendly, and customer oriented company. Customer satisfaction therefore is my n.1 priority. I believe that top quality clothing must be matched by top quality service. Feel free to contact me for more info, stock availability, or other questions you need answered.
Here at dnagroove.it (and also at home in my personal life) all waste is recycled as much as possible, and always try to keep waste production and energy consumption to a minimum. This is why in packaging the products I use only paper and recyclable products, also avoiding unnecessary items as boxes as this raises shipment costs (and carbon footprint). I believe that the wow factor is not meant to be the packaging but the product. Production left over fabrics are often used as garment pouches once sold, which I think is a nice touch and goes that extra mile to render your shopping experience extra personal, and at the same time limiting useless waste. Finally, all shipments include a small carbon tax offsetting the environmental impact of your shipment (this can be seen printed on the top left corner of each shipping label)
